Frequently Asked Questions

Are you licensed and insured?

• Yes, EDTA Group Inc is fully licensed and insured to perform residential and commercial plumbing services.

What areas do you service?

• We proudly serve residential and commercial customers throughout the greater Los Angeles area and surrounding communities.

Do you offer emergency plumbing services?

• Yes, we provide emergency plumbing services for urgent issues such as burst pipes, major leaks, clogged drains, sewer backups, and water heater failures.

What types of plumbing services do you provide?

• Leak detection and repair 
• Drain cleaning 
• Hydro jetting 
• Water heater installation and repair 
• Sewer line repair and replacement 
• Gas line services 
• Repiping 
• Commercial plumbing 
• New construction plumbing 
• Plumbing remodels 

Do you work with both residential and commercial properties?

• Yes, we specialize in plumbing services for both homeowners and commercial properties including offices, retail spaces, restaurants, apartment buildings, and industrial facilities.

How quickly can you respond to service calls?

• Response times vary depending on the service request and schedule availability, but we strive to provide prompt and reliable service for all customers.

What should I do if I have a plumbing emergency?

• Shut off the main water supply if possible. 
• Avoid using affected plumbing fixtures. 
• Contact EDTA Group Inc immediately for assistance. 

Do you install tankless water heaters?

• Yes, we install and service both traditional and tankless water heater systems.

What is hydro jetting?

• Hydro jetting is a high-pressure water cleaning method used to remove grease, sludge, roots, and buildup from pipes and sewer lines.

Can you help with plumbing for remodels or new construction?

• Absolutely. We provide plumbing installation and system design for kitchen remodels, bathroom renovations, tenant improvements, and new construction projects.

How do I know if I have a sewer line problem?

• Slow drains 
• Frequent backups 
• Bad odors 
• Gurgling sounds 
• Wet spots in the yard 
• We can perform sewer camera inspections to diagnose the issue accurately.

Do you offer preventative maintenance services?

• Yes, we offer preventative plumbing maintenance to help identify issues early and reduce the risk of costly repairs or downtime.

What payment methods do you accept?

• We accept most major payment methods. Please contact us for specific payment options.

How can I schedule service?

• You can contact us by phone, email, or through the contact form on our website to schedule service or request more information.